KYC Policy

Introduction

The website www.brocasino.casino adheres to and follows the “Know Your Customer” (KYC) principles aimed at preventing financial crime and money laundering through customer identification and proper due diligence.

The website www.brocasino.casino may at any time request any KYC documents it deems necessary to confirm the user’s identity, age, source of funds (if required), and location when using the website www.brocasino.casino.

We reserve the right to restrict, suspend, or terminate the provision of services — including payments or withdrawals — until the identity is properly confirmed or in accordance with applicable law and our KYC/AML framework.

We apply a risk-based approach and conduct rigorous due diligence checks and continuous monitoring of all customers, buyers, and transactions. In accordance with anti-money laundering regulations, we use three tiers of due diligence depending on risk, transaction type, and customer.

• SDD — Simplified Due Diligence is applied to extremely low-risk transactions that do not exceed set thresholds.
• CDD — Standard Due Diligence, applied in most cases for verification and identification.
• EDD — Enhanced Due Diligence is used for high-risk customers, large transactions, or special cases.

Separately and in addition to the above, a user who makes cumulative deposits exceeding €5,000 during the entire usage period, requests a withdrawal of any amount on the website www.brocasino.casino, or conducts or attempts a transaction deemed suspicious must undergo the full KYC process.

During this process, the user must provide some basic information about themselves and upload the following documents:

• Copy of a government-issued photo ID (in some cases, both front and back are required).
• Selfie with the user holding the ID.
• Bank statement or utility bill.

KYC Process Guide

Identity Confirmation

• Presence of a signature.
• The country is not in the following list of prohibited countries:
  • Austria
  • France and its territories
  • Germany
  • Netherlands and its territories
  • Spain
  • Union of the Comoros
  • United Kingdom
  • USA and its territories
  • All countries on the FATF blacklist
  • Any other jurisdictions classified as prohibited by the Anjouan Offshore Financial Authority.
• Full name matches the customer’s name.
• The document does not expire within the next 3 months.
• The document holder is over 18 years old.

Address Confirmation

• Bank statement or utility bill.
• The country is not in the following list of prohibited countries:
  • Austria
  • France and its territories
  • Germany
  • Netherlands and its territories
  • Spain
  • Union of the Comoros
  • United Kingdom
  • USA and its territories
  • All countries on the FATF blacklist
  • Any other jurisdictions classified as prohibited by the Anjouan Offshore Financial Authority.
• Full name matches the customer and is identical to the name on the ID.
• Issue date: within the last 3 months.

Selfie with ID

• The person in the photo matches the ID holder.
• The ID matches the document mentioned in point 1. Ensure the photo and document number are identical.

KYC Process Notes

If the KYC process is not successfully completed, the reason will be documented and a support ticket created in the system. The ticket number along with the explanation will be provided to the user.

Once all required documents are received, the user’s account will be approved.